YOUR LOCAL’s ONLINE PRIVACY POLICY

Last updated: 19 June 2025

Welcome to YOUR LOCAL TECHNICIAN LIMITED’s (t/a Your Local) privacy policy. We are Your Local (“we”, “us”, “our”). Our company registration number is 13754883 and our registered address is Unit 6a Newmarket Lane, Leeds, United Kingdom, LS9 0SH.

For the purposes of UK and EU laws regarding data protection, we are the data controller, and we are registered with the UK Information Commissioner’s Office (ICO) under registration number ZB690083.

This privacy policy applies to:

1. Individuals who visit and use our website at https://www.yourlocal.com/ (the “Website”), mobile applications (the “Apps”) and platform (the “Platform”), engage with us via our Website, Apps and Platform, social media accounts, and in connection with any purchases, contracts or related matters;
2. Individuals we deal with in their business capacity, such as representatives of our customers or suppliers or investors;
3. Individuals that apply for work with us (“you”, “your”).

It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data.

Privacy Statement

Your privacy is important to us. We believe in a responsible and pro-active approach when dealing with your personal information. This policy sets out how and why we collect, store, use and share personal information generally, our dedication to protect it, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.

If you have any questions about how we use your personal data, please contact us at info@yourlocal.com.

The types of personal data we collect

We may collect and use the following information about you:

• Identity Data including your first name and surname.
• Contact Data including your billing address, email address, and telephone numbers.
• Business Data including the name of the organisation you represent, your position, department and business ID numbers.
• Financial Data including bank account and payment card details.
• Transactional Data including information about our business dealings, transactions and interactions with you.
• Technical Data including your IP address and passwords when you visit or engage with our Website, Apps, Platform or social media accounts.
• Usage Data including information about how you use or search our Website, Apps and Platform including any user preferences and notes.
• Content Data including website content such as text, images and videos uploaded by you.
• Marketing and Communications Data including your preferences in receiving marketing from us, your communication preferences and your language settings.
• Customer Client Data including your client’s Identity Data, Contact Data, Business Data, Personal Verification Data, Financial Data, Transactional Data, Technical Data, Usage Data, and Content Data.
• Survey Data including data from surveys that we may, from time to time, run on the Website, Apps and the Platform for research purposes, if you choose to respond to, or participate in, them.

We will indicate where any personal information we have requested is mandatory. We will also explain the consequences should you decide not to provide information which we have indicated is mandatory. In some circumstances this may mean we are unable to provide you with a certain service.

Lawful basis for processing

We will only process your personal data where we have a lawful basis to do so. The lawful basis will depend on the purposes for which we have collected and use your personal information. In almost every case, the lawful basis will be one of the following:

• Our legitimate business interests: Where we have a legitimate interest to use personal data regarding you in relation to the operation of our business.
• Performance of an agreement: Where it is necessary to provide or prepare to provide services.
• Compliance with the law: Where required by law or regulation.
• Consent: Where you have given your explicit permission.

Please find a table which sets out each category of personal data we collect below, and the lawful basis for processing it.

How we share your personal data with third-parties

We may share your personal information with our suppliers, business partners, or payment processors. They are subject to confidentiality and data protection obligations.

We may also disclose data in the case of:

• A sale of our business/assets
• Legal obligation or request
• An emergency situation
• Fraud prevention or credit risk reduction

Marketing

You may receive marketing from us if you have engaged with us and not opted out. We never sell or rent your data. You may opt out at any time by emailing info@yourlocal.com.

Cookies

Our Website and Apps use cookies to distinguish users and improve experience. See our cookie notification for more.

Age of Consent

By using the Website, Apps and Platform, you confirm you are of legal age to enter contracts.

Where we store your personal data

Data is stored in the UK/EEA, and may be transferred internationally with proper safeguards in place.

Your Rights

• Access, rectify, erase or port your data
• Withdraw consent at any time
• Object to or restrict processing
• Complain to a regulator

Data Security

We implement robust technical and organisational measures. However, internet transmission is not 100% secure.

How long we keep your personal data

We keep data as long as necessary for its purpose and legal obligations. After that, we anonymise or destroy it.

Complaints

To make a complaint, contact us at info@yourlocal.com., or reach out to the ICO at:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Helpline: 0303 123 1113. Website: https://www.ico.org.uk

Changes

Check this policy regularly. Continued use after updates means you accept the changes. Last updated date is shown above.