YOUR LOCAL’s COOKIE POLICY

Last updated: 2025

Welcome to YOUR LOCAL TECHNICIAN LIMITED’s (t/a Your Local) cookie policy.

We are Your Local (“we”, “us”, “our”). Our company registration number is 13754883 and our registered address is Unit 6a Newmarket Lane, Leeds, United Kingdom, LS9 0SH.

Our website (“Website”) and mobile apps (“Apps”) use cookies and mobile technologies to distinguish you from other users of the Website and Apps. They help us to provide you with a good experience when you browse the Website and use the Apps and also allows us to improve them.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree.

In addition to cookies, we use mobile identifiers and other tracking technologies to provide functionality, analytics, and personalised content or ads. These serve a similar purpose in app environments where browser cookies are not applicable.

We use the following types of cookies:

Strictly necessary cookies: Essential for core functionality like logging in or using e-billing. Disabling them may break parts of the site or app.
Analytical/performance cookies: Help us understand user behavior to improve site functionality.
Functionality cookies: Remember user preferences like language or region for a personalized experience.
Targeting cookies: Track visits, pages, and links for advertising and relevance purposes. May be shared with third parties.

Cookies & Technologies We Use:

Title/Name	Purpose	Expiry	More Info
_ga (Google Analytics)	Tracks unique users for website analytics	2 years	Opt out
_gid (Google Analytics)	Tracks user behaviour over 24 hours	24 hours	Same as above
_gat (Google Analytics)	Throttles request rate to Google Analytics	1 minute	Same as above
Clerk	Authentication and secure session management	Session-based	Managed via Clerk
Ideal Postcodes	Provides postcode autocomplete	Varies (3–12 months typical)	Third-party service

Some third-party services (like advertising networks and analytics providers) may use their own cookies. These are outside our control. They are typically analytical or targeting cookies.

Cookie Choices

Strictly necessary cookies – Always Active
Analytical or performance cookies – Off by default
Functionality cookies – Off by default
Targeting cookies – Off by default

You can manage these preferences in the Website cookie banner, or through app/device privacy settings.

Cookie Expiry

Except for essential cookies, all cookies and mobile technologies will expire after 12 months, unless otherwise stated.

Questions