FAQs
Below are answers to some of the most common questions we are asked. If you can’t find the answers you are looking for, please don’t hesitate to send us an email.
We clean using de-ionised, pure water, which dries naturally without leaving marks. No need to wipe, once dry, your windows will be crystal clear and streak-free.
Not at all! As long as we can access the windows safely, there’s no need for you to be in. We’ll confirm once the job’s done.
We don’t offer one-off cleans. Our service is designed around regular visits, which keep your windows free from dirt and build-up all year round. It’s the best way to keep them looking their best!
Only if your car blocks access to the windows. If we can’t reach certain areas safely, we may not be able to clean them. We’ll always do our best!
To keep things simple and efficient, we work in set rounds based on area – so we can’t guarantee a specific day. That said, if you’ve got a special request, just get in touch and we’ll do our best to make it work.
Yes – you can pause or manage your subscription anytime in the ‘My Account‘ section of our website. No stress!
We clean in most weather, including rain. Pure water cleaning works just as well. If conditions are unsafe (like high winds), we’ll reschedule your clean.
Yes – every standard clean includes glass, frames, sills, and your front and back doors. We take pride in doing a proper job.